Access from home through advanced online portals and self service telephony applications your service and brand can extend and be accessed from from the customers home. Sungards ossi product suite connects your people and systems with the right. Public safety dispatch program services and service levels. Public safety dispatch 2017 business plan sugar land, tx. Sugar land public safety dispatch receives total response.
Resources with ossi cad protecting your community is the core safety solution provided by sungard s ossi computeraided dispatch cad. Fh cad monitor is a standalone executable that creates records in your firehouse software system based on information entered in your computeraided dispatch cad system. Empower them with our invehicle solution, smartphone public safety app and soon, wearables to provide instant access to critical background, incident and mapping information that improves responder safety and cuts down information overload. Public safety dispatch public safety dispatch 2017 business plan departmental mission statement the mission of sugar land public safety dispatch is to provide support to the citys public safety operations through a specialized communications network. Sungard as monitoring services provides it infrastructure monitoring for servers, devices, database servers, microsoft exchange servers, and web servers. Fh cad monitor is a standalone executable that creates records in your. With an emphasis on availability and performance, we ensure your it is as responsive as your business. Ossi s security trainers provide internationally accredited security courses for host nationals. Within the riser is the alarm keltron receiver on the right as well as the audio monitor for the cell blocks. Law enforcement software 2009 technology police magazine.
Adashi partners with organizations in various fields to provide the best possible experience for our clients. The patrol unit may be a car, motorcycle, boat, atv, fire or rescue truck, detectives unmarked unit or even aircraft. Sungard ossi allows an agency to define what fields from the cad event should be sent to a pager during a dispatch. Based on information compiled by datamonitor, sungard is the third largest.
Station alerting native interface with cad providers. Isabella county law enforcement consortium background location isabella county is located in the center of michigan, and is located within one hour of the major metropolitan areas of lansing, saginaw, and grand rapids. Dispatch, as necessary, police and other emergency units in response to calls for service or requests from officers in the field. Notepager pro includes advanced features such as scheduled messages, repeating messages, preprogrammed. Sugar land public safety dispatch sugar land, texas has earned a twoyear total response reaccreditation for emergency call handling. It is capable of delivering messages to an unlimited number of recipients mobile phones, pims,pagers, etc. Frankly if i was still over dispatch this is a feature i would want. Ossi provides all of the enterprise technology tools to manage all of the on location activities from point of sale to database to music to phones. I administer an ossi system and used to use one briefly as a dispatcher. Sungard public sector respectfully submits the following questions pertaining to okaloosa countys rfp for a cad application with record management system.
Ossi and notepage partner to provide combined solution. Portal and cloud based hosting services for ossi applications. Sungard interfaces ossi dispatch system with multivision. All monitors used within the psap for call taking of 911 calls as defined in n. Brenda geier mesa, arizona professional profile linkedin. The oak lawn, illinois police department has selected sungard s ossi public safety suite to provide. The oak lawn, illinois police department has selected sungards ossi public.
Dispatch only positions combined position supervisors sheriffs dispatch 5 dispatch and alarm secondary 5 city of st. Initiate event in computer aided dispatch system utilize the ossi sungard cad system to enter a call for service for dispatch. Total response accreditation is provided by powerphone, an industryleading expert and 911 callhandlingsystem provider. Our trainthetrainer program allows for ongoing development and certifications. More than 30 law enforcement agencies select sungard. Prnewswire sungard public sector, a leading provider of public sector software solutions, today announced its new corporate name and brand, superion, llc. Sungard public sector respectfully submits the following. Our cad system simplifies operations while providing a fast and reliable solution for your communication centers to dispatch and monitor calls for patrol, fire, and medical units.
Smartcops mobile computer terminal, or mct, provides your deployed personnel with full system access from their patrol unit. This information is defined by the agency and attached to individual nature codes used by cad. It requires access to filescomponents from your cad vendor software. Passive wifi and video detection for counting and tracking people and objects and finding trend data. This information does not infer or imply guilt of any actions or activity other than their arrest. Computer aided dispatchrecords management system law. We use our unparalleled expertise to bring the latest technologiesfrom aibased smart patrolling to iotbased dispatchto innovate on behalf of north. Nov 20, 2007 on the closeup of the right hand position you can see in addition to the others a screen used to control and monitor our dispatch radio network shared by several area communities as well as our emnet terminal also used to monitor the nws radar. Use the fields below to search our database of submitted course material. In august 2005 the company was acquired by seven private equity firms and delisted from the nyse. Oak lawn, illinois police department selects sungard s ossi public safety software. Nov 30, 2009 agencies can now also keep data private, restricting both image display and sensitive call data via dispatch.
The council asked that we provide additional information on the process used to make this selection, budgetary information, and. Sungard is your technology partner in fighting crime in your community with our fully integrated suite of public safety products, including computer aided dispatch, computeraided records management systems, jail management, mobile field reporting, and message switch applications. Sungard as monitoring services provides it infrastructure monitoring for servers, devices, database servers, microsoft exchange servers, and web server monitoring service. Public safety dispatcher iis are required to be able to dispatch emergency and nonemergency calls to either police or emergency services personnel out in the field. Dispatch the appropriate agency according to the dispatch policy and procedure utilizing the sungard ossi cad computer aided dispatch software and a twoway radio system conventional and.
Oak lawn, illinois police department selects sungards. Above the center riser between the positions are two monitors for our older 911 system, we retain it as a backup to cad and for the tty capabilities for now. I cant say i have any idea how many county users there are but well over 50. Since its introduction in 1994, sungard s ossi product suite. It is not uncommon for cad systems to prevent editing of the comments field in order to ensure that no one backtracks and removes information. Located at the dispatch processing center, it is the direct link between the computeraided dispatch system and the g2 atx located at each fire station.
The new sungard ossi interface allows the ossi cad, cad resource monitor crm, and mobile communications terminal mct to pass coordinate information received during a 911 call to the multivision viewing application, which then processes and displays the appropriate oblique aerial imagery of the location onscreen. Computeraided dispatch cad dispatch software centralsquare. The cities of eugene and springfield have modernized their police, fire, and ems dispatch and recordkeeping systems. Replace paper and spreadsheets with a clean, plugandplay rms that features custom fields, forms, modules, dashboards and a builtin report generator. Charles ossi sungard ossi is now onesolution cadrmsjms 10. Each answering position is configured the same and is equipped with a zetron intergrator rd radio dispatch console, zetron series 3200 telephone console and sungard ossi computer aided dispatch system. Rhonda owens dispatcher triple canopy a constellis.
In order to benefit from the combined power of ossi and paging functionality of pagegate. Centralsquare is a new type of software provider dedicated to bringing the latest in data science, iot and ai to the public sector. Utilize the ossi sungard cad system to enter a call for service for dispatch. Activity monitor used to graphically display the location of incoming 911 calls for viewing by all.
Enter once, and youre done, as all information flows across the integrated public safety records management system. If you leave all fields blank and click search you can navigate through all submitted courses. More than 30 law enforcement agencies select sungard public sectors ossi public safety software in 2008 more than 30 police and sheriffs departments in 2008 selected sungard public sectors ossi public safety suite to provide technology solutions for their police, fire, 911 and public safety employees, including computeraided. Promotion to this level is not automatic and requires an evaluation by management of an incumbents skill and performance levels. We can also monitor various offsite cameras in local facilities. No copy or other reproduction shall be made without written permission of sungard.
A quick way to check if you have communication with osc sending equipment in your network. Our rms system properly records and stores all information gathered during the course of an incident investigation. Cadtocad is an interoperable, crossjurisdictional tool that connects public safety agencies. Notepager pro is a sophisticated desktop wireless messaging application. This document contains proprietary information of sungard asset arena investment accounting. Neighboring public safety agencies share borders, but many do not share realtime incident information or first responder details across borders. Point of sale systems for retail, quick service, full service, and customized outlets. Mar 28, 2005 the triad business journal features local business news about greensborowinstonsalem. Monitor incoming osc data on your network with this little program. There are a total of 12 dedicated 911 trunks, 8 for wireline 911 calls and 4 for wireless 911. We share cad with e911 dispatch, with i believe 2 dispatchers.
This system is a complete shock for us, since we are dispatched through a county dispatch that does not use this software. Please confirm if your 911 system at your psap is integrated to your cad system. Resources with ossi cad protecting your community is the core safety solution provided by sungards ossi computeraided dispatch cad. Digital way finding signage solutions allowing low cost directional and. The individuals depicted have been arrested but not convicted at the time of this posting. Efficiently generate and submit incident, supplement, field contact, and accident reports in the.
Pagegate for ossi features and benefits to monitor websites. Call 888 4882623 today for a free quote or visit our manuals page. Request for proposal sealed proposal st charles county, mo. In addition we offer you the possibility to monitor different teamcenter modules. Ossi integrates paging into their existing applications.
Provides secure access to your sungard avs managed environment and the related support tools like ticketing and performance reporting. Sungard public sector 4000 ossi court, high point, nc 27265. Read the list below for a brief snapshot of the public safety partners we work with every day. The g2 communications gateway is the core of usdds alerting ssystem. Oak lawn, illinois police department selects sungards ossi public. Sungard ossis cad is seamlessly integrated with maps to provide geographic analysis and an automatic vehicle location avl tracking module. Dispatchers can also monitor and verify the location of field. Computer aided dispatch cad sungard public sectors onesolution cad. Cad also features draganddrop dispatching with a full graphical user interface.
Access documentation, knowledge base, training, and support for sungard software services. Pagegate for ossi features and benefits to monitor. Charles county next generation 911 cloud system page 4 of 11 5. Dispatchers can also monitor and verify the location of. Sungard s onesolution public safety suite addresses all areas of the public safety agency computeraided dispatch, records management, jail management, mobile data communications, and field. My agency is in the process of switching to sungard ossi. Nov 01, 2011 were using ossi sungard cadrms in a multijurisdictional environment, the town has 32 mdts deployed and another 12 workstations. Over 7,500 agencies trust our products to manage the most complex incidents and natural disasters. Sungard ossi computer aided dispatch cad provides an easy to use, full featured, multijurisdictional system for police, sheriff, fire, rescue and ems departments. Access to the cad data is available through various methods, depending on the cad system type you have. Dunwoody police department police records management system overview after a thorough rfp process, we recommend the purchase of sungard ossi as the records management system for the dunwoody police department. For client personnel, we offer onboard training for risk familiarization and cultural understanding.
Learn vocabulary, terms, and more with flashcards, games, and other study tools. We use our unparalleled expertise to bring the latest technologiesfrom aibased smart patrolling to iotbased dispatch to innovate on behalf of north. Sungards ossi product suite connects your people and. Livingston county, michigan police department selects. Computer aided dispatch software for fire, police and ems. The first thing you need to know about sungard ossi crime lab module is that you must have sungard ossi s property and evidence module to use it. Since its introduction in 1994, sungards ossi product suite. Sungard was one of the title sponsors of the tinkoff pro cycling team until the end of 2011. Disparate cad systems lack easy, instant ways to connect and share resources. My dispatch is using geoconex, they just updated us to a newer version and its terrible. September 10, 2010 when servers host both 911 eligible and ineligible applications, only the percentage of the cost of the server representing the 911 eligible use is allowable.
Use the industrys most innovative technology for locating cellular callers and automating unit recommendations. Two previous cad systems i used also had this feature. Not only does our wirelessenabled technology allow mobile users to interact with sungard s ossi computer aided dispatch, it improves efficiency in the field as well as in the office. Cayman islands 911 emergency communications centre selects. Sungards ossi product suite connects your people and systems.
We manage and maintain your servers and update them remotely so that you are. We also provide tools to help businesses grow, network and hire. Our cad system simplifies operations while providing a fast and reliable solution for your communication centers to dispatch and monitor. Station alerting native interface with cad providers phoenix g2. Activity monitor used to graphically display the location of incoming 911 calls for viewing by all telecommunicators within the communications center deleted june 19, 2015 and replaced with the following language. Several of us have been in school and will become trainers for the rest of the department. Lake mary, fl the livingston county, michigan police department has selected sungard s ossi public safety solution to provide technology applications for police, fire, 911 and public safety. Ossi solutions are based on its industry leading technology platform and drive the fulllifecycle of integrated processes including sales, planning, implementing, monitoring, managing and reporting in an integrated, streamlined manner. Delays faxingemailing of cads, will put what youre typing into different cads, takes forever when searching history, freezes, and sometimes it shuts down completely.